Agent Creation Administrator (Grade 8) Job in Dar es Salaam | Yas

This listing is not currently open

The employer has paused this job, so it is not published on Ajiriwa and cannot receive applications right now.

Agent Creation Administrator (Grade 8) Yas Dar es Salaam

Job Type: Full-Time Full-Time

Closing Date: 21st November 2017

Location: Dar es Salaam

CORE RESPONSIBILITIES

Receive, review and process Super-Agent, Retail Agents and Billers tills creation requests in accordance with the agreed KYC requirements.
Verifying Super-Agent, Retail Agents and Billers in the system after creation and advising them to their respective teams.
Ensure that all Tigo Pesa agent queries and complaints are sorted within the agreed SLA
Facilitate training to Super agents and ensure the provision of quality service to all retail agent.
Ensure that all newly created tills are registered on Engrafi
Ensure that after creation all KYC documents are filed and stored for operational reviews and audits.

REQUIRED QUALIFICATIONS & EXPERIENCE

University Degree in Business Administration, Social Science or related fieldGood leadership, management
and team building skills;
2 years’ work experience in related role Proficiency level in MS Office Suite including Microsoft Word, Excel, PowerPoint, Project, and Vision
Customer management skills

This position is open to people:

Local