Job Title: Assistant Administrator/Secretary (1) 

Job Purpose 

Performs basic administrative and clerical duties as it pertains to the job, handle customer relations by  being a point of first contact via email or telephone

JOB DESCRIPTION 

• Answers phone calls and sets up meetings with customers
• Takes messages as necessary
• Mails or sends all information to clients/ staffs/Management as required
• Takes care of orders of office supplies and other materials
• Demonstrates product knowledge as required
• Adheres to company policies and procedure; makes sure that other staff do as well
• Coordinates the flow of information between departments or from customers
• Schedules meetings and events and prepare minutes for the meeting
• Greets customers as they arrive at the business
• Makes sure that customer needs are fulfilled
• Takes care of incoming and outgoing mail
• Dictates information as spoken by management
• Calls customers to make sure that they had a great customer experience
• Supervises any other clerical staff to make sure the work is done up to standards
• Completes any paperwork on behalf of the company as per directives from your supervisor
• Maintains a knowledge of new office equipment; makes suggestions for new equipment based  on trends
• Arrange all office files of HR and Administration Departments
• Manages any projects that need clerical work
• Organise presentations /meetings for management

Skills :

Basic Mathematics Skills, Microsoft Office, Excel, Great Written and Verbal  Communication Skills, Customer Relations, Detail Oriented, Time Oriented, Office Equipment  Knowledge, Basic Computer Literacy

Qualifications:

Diploma in Secretarial Course / Records Management /Public  Administration

Application Address:

All applications should be sent in one PDF and addressed to the HR and  Administration Manager, P.O.BOX 33813, Dar es Salaam.

NOTE: All Application should be sent to this email Address: recruitment@serenemicrofinance.co.tz before 29th May 2024.

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