Bancassurance Manager

Background

DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 9 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.

We invite suitably qualified candidates to fill the positions of Bancassurance Manager. The successful candidate will be responsible for the Insurance business development and growth within the bank to generate revenue in line with the bancassurance strategy.

Responsibilities:

• Drive the achievement of the set financial targets while delivering consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Work closely with the branches and business teams to ensure that set bancassurance targets are met.
• Review the bancassurance strategy and performance and take appropriate remedial action to assist all involved in the process to achieve the desired performance.
• Provide leadership, direction, and pace for bancassurance taking appropriate steps to make the organization the preferred choice for insurance services.
• Ensure timely processing claims and renewal of insurance policies
• To identify cross-selling opportunities for the bank’s products.
• Obtain underwriting approval by completing the application for coverage
• Relationship management for all insurance partners both internally and externally for efficient service delivery.
• Provide requisite support to bancassurance teams whilst ensuring adherence to laid down processes, policies, and procedures.
• Establish and sustain strong relations and network with all business units to identify insurance opportunities.
• Provide technical guidance and ensure continuous training of branches and business teams on all insurance products.
• Perform all duties of Principal Officer as defined in the regulations.

Qualifications and Experience

• Bachelor’s degree with a certification in Insurance
• Five years experience in selling general insurance products sales and managing client relationships
• Excellent presentation skills and must be efficient in using basic computer applications - Microsoft Office suite.
• Good understanding of legislation related to bancassurance and channel delivery
• Comprehensive knowledge of insurance claims
• Results-oriented, self-driven with a proven performance track record

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB-RMB-10/2024 on the subject of the email. To be considered, applications MUST be submitted through recruitment@dcb.co.tz not later than 13th November 2024. Hard-copy applications will not be accepted.