Overview

Mkombozi Commercial Bank PLC operates as a fully-fledged Commercial Bank since 2009. The Bank offers wide spectrum of banking services and wishes to expand its business operations and thus invite suitable applicants who will demonstrate end-to-end business acumen in the following positions.

BANKING OPERATIONS OFFICERS (11)

Reporting line Manager -Customer and Operations.

Duty Stations Various Locations in the Branches.

Terms Full time

Key Focus Duties and responsibilities

• Support the process for account opening and validation in the system as effective as possible.
• Contribute to the efficient delivery of customer requests, including, issuance of cheques book, cheque activation, bank confirmation (i.e., scheduled account statement printing...), etc.
• Support and handle complex customer’s issues in supporting sales area while executing excellent customer service principles.
• Work in collaboration with front officers to collect pending fees (i.e., dormant fee) and improve the structure of values account; take action on closure of low value accounts.
• Ensure Effective compliance with KYC and AML Regulations.
• Ensure customer information is kept confidential and only released to the right persons.
• Adhere to all control measures (checks, dual control) in respect of cheque book libraly,fixed deposit receipts, TM Cards, controlled stationery, destruction of security documents etc;
• Execute flagging of lost cards, stop payments and other instructions promptly.
• Ensure customer mandates are always kept up to date.
• Ensure customer information and signatures are up-to-date promptly in the system.
• Ensure effective Management of the book room
• Cross-sell Bank’s Products.
• Manage Cash transactions as per the established procedures of the Bank.

Academic Qualifications

• Bachelor of Banking and Finance Business Administration Work Experience
• At Least 3 years of work experience in a similar Capacity preferably in Banking and Finance sector or Manufacturing sector Desirable Skills
• Excellent Organizational and time management skills.
• Ability to work effectively in a team environment.
• Good internal relationship building.
• Good written and verbal communication skills.
• Attention to details and accuracy.
• Computer literacy
• Excellent written, verbal and interpersonal communication skills.

GENERAL REQUIREMENTS FOR APPLICANTS OF ALL POSTS.

• Letter of Job application.
• Curriculum vitae enclosing details of work experience, skills and with postal and telephone contacts of three non-relative referees.
• Certified Copies of academic Certificates and all other submitted certificates.
• Applicants must be a self-motivated person who can work under tight time frames with minimal supervision.
• Applicants must be Fluent in English & Swahili with excellent verbal and written communication skills.

REMUNERATION

Attractive and salary will be given to the successful candidates.

MODE OF APPLICATION

All applications should reach the Bank through not later than 1700hrs on 10th May 2019.

Managing Director Mkombozi Commercial Bank Plc P.O.BOX 38448 Dar es salaam Email: recruitment@mkombozibank.co.tz