HR World Ltd on behalf of our client we are looking for Branch Managers to be in charge of customer retention, branch productivity; enhancing customer service and loyalty; and generating growth through effective customer relationship management and sales, in order to achieve the branch’s business target.
RESPONSIBILITIES;
Ensure business growth through marketing of bank products; build and maintain existing and new customer relationships to achieve annual business targets
Monitor the performance of branch in achieving its overall business target
Set targets for the branch business team and monitor performance to ensure the branch achieves its overall business targets
Manage branch’s liability portfolio and cross-selling
Effective drive branch sales taking into account quality acquisition of the customer and comply to the bank’s laid-down procedures and KYC
Provide recommendations in the development of new products as well market for the new product’s uptake
Respond to Customer related queries as they arise
Ensure that branch business practices are compliant to relevant banking laws and regulations, systems, and procedures
Coordinate the review of branch risk control self-assessments (RCSA) in liaison with Branch Operations Manager
Implement board/management directives for the branch in an effective and timely manner
QUALIFICATIONS;
Bachelor’s Degree in business management, marketing, economics, accounting, finance or any other related field
A minimum of 3 years of working experience at the Branch Manager level.
Interested candidates may send their CVs to recruitment@hrworld.co.tz before 16th March 2024
INDUSTRY: BANKING