Role Purpose

A client relationship manager is a key member of the management team. The manager becomes a trusted client adviser, maximizing long-term revenue opportunities for the company.

Key Responsibilities

To develop a deep understanding of the technical and business challenges that clients face.
The manager will work closely with customer-facing staff (Account Managers)when explaining clients’ needs and motivate them to provide the highest service standards.
To brief the product development team on the essential features to meet client needs when a client relationship manager identifies opportunities for selling new products to companies.
To build relationships with senior executives, purchasing managers, technical managers, finance directors and other members of the client team who make or influence purchasing decisions.
To build relationships with clients, based on trust and value, for overcoming issues of price and creating strong barriers to competition.
To present account plans to senior management for approval and commitment.
To identify opportunities to increase sales of related products and services.
To monitor and analyse competitor activities to assess threats to important clients.
To apply his account knowledge for setting revenue targets and identifying resources needed to meet them.
To identify and organise training, helping clients use to generate value out of the spend with the company.

Bachelor’s degree in business management or marketing.

Extensive experience in sales and customer service, as well as technical knowledge relevant to the industry.
Strong planning and analytical skills.
Strong internal communication and coordination skills.

Applications: Send your CV to; cv@workforceconsult.com
Deadline: 24thJuly 2018