Overview

Use your skills to help one of Africa’s most successful international education charities! The School of St Jude is a 100% charity-funded education institution that provides free, high-quality education to 1,800 of the poorest and brightest students in the Arusha region of Tanzania.
We are seeking a creative and energetic individual to fill the position of Communication Officer based in Arusha, Tanzania at The School of St Jude.

Purpose:

To contribute to supporter retention and renewal by delivering high-quality sponsor and donor stewardship, proactive relationship management and targeted written communications.

Key Responsibilities

Communications

• Draft, review and update supporter communications to ensure content accuracy and quality.
• Develop new and innovative ways to engage supporters through communications tools.

Planning and Implementation

• Update and implement supporter communications timelines and monitor workflow for team members to ensure adherence to deadlines.
• Manage Outlook inbox to ensure supporter queries are responded to and actioned in a timely, accurate and courteous manner in line with the house style. Ensure all inbox communications are recorded correctly in supporter database and filed into appropriate outlook folders.
• Coordinate the production of communications collateral with graphic design.
• Coordinate the distribution of communication collateral in collaboration with team members.
• Maintain accurate records, create templates and produce reports in supporter database.
• Identify solutions to supporter issues in consultation with the Head of Department.

Monitoring

• Track, monitor and record the progress of supporter communications against KPIs for monthly management reports.
  
  

Other Duties

• Participate and support fellow staff in school mission-related activities such as all School Celebration Days throughout the year.
• Participate in the student selection process, in particular working after hours on rest days and public holidays up to 20 Saturdays per annum.
• Perform any other duties as assigned by the Head of Department and Manager.

Qualifications, Skills & Attributes

• Ability to monitor day-to-day outputs and quality of work.
• Strong creative writing skills and the ability to write in a professional yet personable house style.
• Ability to develop engaging supporter communications.
• Diploma or Degree in Communications or Marketing viewed favourably.
• Detail orientated.
• Great team player.
• Energetic, consistent and dedicated personality.
• Design editing skills (InDesign and Publisher) viewed favourably.

Qualifications, Skills and Competence

• Diploma/Bachelor’s Degree in Communications, Journalism or any relevant course.
• Good computer skills.
• Excellent written English, oral communication and interpersonal skills.
• Ability to write engaging content for supporters of the program.
• Photography and videography experience desirable.
• Strong presentation skills.
• Organisational skills, good time management and ability to work independently.

Attributes you need to be a successful St Jude’s international staff member

• Be flexible, open-minded, and tolerant and appreciate the complexities of working in a rapidly growing charity in a developing country.
• Have a passion for our mission and a strong desire to make a positive difference performing a variety of tasks; from the mundane to the fun and interesting!
• Work well independently and as part of a team of Tanzanian staff and international volunteers.
• Have good emotional and physical health and the energy and drive to take on new challenges.

What we can offer you 

• A Local Wage that will allow you to live comfortably in Arusha – a vibrant gateway to Tanzania’s world-famous national parks.
• International Employees Benefits Package including house benefit allowance and access to furnished on-campus accommodation (WiFi included); plus contract completion bonuses.
• Mid-Morning Tea & Lunch (during working days)
• Opportunities for Career Development.
• A welcoming community of international and local employees.
• Two weeks paid Christmas holiday in addition to the annual 28 days leave

How to apply

Complete the following:

• Cover letter (subject line must include the reference number: TSOSJ/HR/CM/4/17
• Up to date Curriculum Vitae
• A completed Application Form

Email the documents to recruitment@schoolofstjude.co.tz