Corporate Relationship Manager

Job Description

Growth in business volumes, customer base and wallet share.
Adequacy of personal competence to effectively perform Relationship Management tasks.
Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.
Quality of management of customer expectations.

People: Employee satisfaction, Employee retention, Competence development
Customer Focus: Customer satisfaction, Customer base and active accounts growth targets, Customer banking services wallet share
Business Systems & Infrastructure: Productivity or resource utilization standards or benchmarks, Audit ratings, Implementation of capability development and change programs
Financial: Customer deposit targets, Loan & Advance targets, Income (Revenue) targets

Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
Technical skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
Sales skills to prospect and close business
Knowledge of Corporate Banking products as well as other relevant products.
Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.

University Degree preferably in Business Managements i.e. Accounting, Finance, Marketing
Associate of chartered Institute of Bankers (or equivalent), MBA is an added advantage.
Three years of experience with similar responsibilities

Job Identification: 3515

Apply Before: 2025-02-04

Degree Level: Bachelor's Degree

Job Schedule: Full time

Location: Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ