METROCREDIT LIMITED (MetroCredit) is a young company incorporated in Tanzania in 2018 under the Companies Act, 2002 intending to provide financial services to Micro and Medium entrepreneurs. The company is inviting suitable, competent, and self-motivated young Tanzanians to fill in the Vacant available at its office in Mwanza as detailed here below;

JOB TITLE: CUSTOMER CARE 1 POST

Job description

• Give customers information about products and services offered
• To manage customer queries and complaints
• Keeping records of customer interactions, transactions, and comments
• Ensure customer satisfaction and provide professional customer support

Qualifications

• A minimum of at least a Diploma in fields of business, finance, economics, social sciences, and any other related fields
• Should not be less than 25 and not more than 36 years of age
• At least 2 years of work experience in a recognized Microfinance Institution or commercial Bank with exposure to loan Processing
• Sound knowledge of Microfinance, principles, and practice of banking i.e Credit analytical skills, sales and marketing skills, and strong public speaking skills

Mode of Application

Interested candidates can apply for the said positions by sending an email with all Academic certificates, CV,s and a cover letter to: info@metrocredit.co.tz or submit hard copies at the head office located in Kirumba opposite Lakairo Hotel Mwanza. Shortlisted applicants will be contacted for an interview.

The deadline for applications is 30th September 2024 at 4 pm.