Overview

Shangri-La is the best furniture supermarket Located in Tazara, Near TBC Fm, Dar es Salaam which deals with supplying retail and wholesale home and office furniture, lighting products & curtains. The company has devoted to offering customers the best brand products and package giveaways at the best lower prices. Shangri-La is committed to beautifying the country by supplying the world’s first-class products to the people.

In achieving its mission, the company is looking for highly qualified, motivated and experienced individuals to fill the position of Customer Service Assistant

Qualification: Degree/Diploma

Experience Level: Mid-level

Experience Length: 2 Years

Job Description:

• Create a better experience for customers by providing assistance and product information
• Deal directly with customers either by telephone, electronically or face to face
• Handle and resolve customer complaints.
• Respond promptly to customer inquiries.
• Ensure customer information and signatures are up-to-date promptly
• Ensure customer information is kept confidential and only released to the right persons.
• Comply with KYC Regulation.

Desired Skills & Attributes Education and Experience

• Degree/Diploma in Business Administration/Social sciences or related
• At least 2 years’ Experience in Furniture business/supermarket specifically customer service/sales/Marketing of Furniture products.
• D Computer literate in using Excel/Ms word etc
• Good command in English & Swahili

Ladies are highly encouraged to apply for this position

Application deadline: 25th Sept 2018

Application Instructions:

To apply, email your CV and Cover Letter to shangrilatanzania@gmail.com or send your application to:

The Human Resources Manager

Shangri-La Investment Limited P.O.Box 40911

Temeke, Dar Es Salaam

Mobile: 0714752927