VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of TZs. 17 billion and 30,000 customer base, more that 5,000 of them being small holder farmers. VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant positions detailed here below;

Work Reference No. 013/22

Position: Customer Service Officer

Reporting to: Business Centre Manager

Responsibility:

• Provides support to Business Centre Manager in day to day activities related to data entry inVFT MFB system
• Provide satisfactory customer service toVFT internal and external customers

Main tasks

• Attends customer inquiries
• Promotes/markets Savings. .
• Directs customers to respective officer or right channel
• Monitors/attends customers’ATM usage.
• Register and solve customers’ compliances.
• Pass right information to customers
• Issues marketing tools such as fliers to customers
• Ensure accurate data entry.
• Acknowledges bank correspondence.
• Sends disbursement sheet to Central Processing Center I I Post and receive the Business Centre Parcels..
• Does photo copy and printings.
• Keeps the Business Center stationeries.
• Keeps under safe custody all clients loan collaterals, files, documents and other valuable item
• Opens savings accounts
• Petty cash reimbursement/disbursement as per policy
• Effect cash and cheque payment s as per authorized, approved or request voucher
• Ensure payment of services delivery agents/partners e.g. bills, contractors, labour wages if any
• Purchases of office items e.g. water, sugar, utensils e.t.c

Education & Experience:

• Bachelor Degree in Accounting,
• Must have a clear understanding of data entry and technology.
• Very good knowledge and comfort dealing with financial information..
• Very good analytical & reporting skills.
• Proficient in Microsoft office application
• Be a good leader.
• Very good communication and marketing skills (both written and verbal).

Mode of Application:

Interested and suitably qualified individuals should forward their application letter, attaching copies of their academic and professional certificates; detailed CV’s with three referees to; vftHRstaff@vftz.co.tz.

The position should be the subject of the email application.

OR; through the postal address below:

The Chief Executive Officer,
VisionFund Tanzania Microfinance Bank Limited,
P.O. Box 1546,
Arusha TANZANIA.

The application should reach the undersigned not later than 26^th June 2022.

N.B. Only short-listed candidates will be contacted

Disclaimer

VisionFund Tanzania Microfinance Bank would like to inform the general public that it has not engaged any consultant/ agent to conduct recruitment on its behalf.