At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.
Are you in?
Our Exciting Opportunity
The Digital Services Account Head drives large and complex Professional Services engagements towards Ericsson’s customers. This role is profiled as an ICT Program Director job role which has tasks and duties connected to the Sales Process, Service Delivery Process, Sales Process Roles, Program Manager Process Role.
For deals won, the Head of Digital Services is head of the delivery, until the complete fulfillment of the Deal level/Program contract. Ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer satisfaction and Ericsson’s business objectives since these programs often have a visible impact on the Business Unit and corporate results.
The DS Account Head is overall responsible for the Core 3 team, especially for the overall solution, overall cost estimation & delivery model (mix of on-shore, near-shore, and off-shore resources).
Role is flexible to be based in Tanzania, Kenya or South Africa.
Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G
Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
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