Canara Bank (Tanzania) Limited [CBTL] was registered under the Tanzania Company Act, 2002 on 2^nd November 2015. The bank started Banking Operations on 9^th May 2016 with the opening of the Dar es Salaam branch at Plot No 16/1, Elia Complex (GF), Bibi Titi Road, Zanaki, Dar es Salaam.

The Bank invites applications from suitably qualified and skilled persons to fill the following available vacancy.

HEAD – Business Operations

MAIN ACTIVITIES

Major role:

Overall in charge of Bank operations which include Back office operations, Branch operations including cash management, physical security, and procurement.
Ensure regulatory compliance at all times.
Drive the business in terms of Current Accounts, Savings Bank, Fixed Deposits, and Bancassurance.
Leveraging technology for business growth through Internet banking and mobile banking.
Reconciliation of all back office operations and mobile banking, clearing, etc.
Reports to Deputy Chief Executive Officer.

Other roles:

Provides leadership and strategic guidance to the departments.
Develop strong inter-divisional relationships within the bank.
Ensure that risk-averse systems, processes, and procedures that will guide the Bank staff in the execution of duties.
Sits on various bank committees that provide guidance and information on a wide range of issues affecting the bank’s operations.
Encourages and upholds standards of excellence in the manner that the Departments under span of control handle both internal and external customers.
Management of SLAs to ensure the bank delivers on its promise.
Ensuring Business Continuity Management is in place in case of disaster.
Ensuring that incidents are reported on time and appropriate action taken.
Effective management of resources – time, costs, people.
Ensuring efficient and effective management of Office/ Suspense accounts.
Embed a high-performing service culture Identify processing/productivity inefficiency and influence the other functional Heads to adopt.
To effectively and continuously control, support, guide and assist the Head Office on all aspects of their back office operations and processes in order to provide efficient and effective service delivery.
To ensure that all staff working under his/her supervision, comply fully with Bank policy guidelines and operate standard and uniform laid down procedures, operate efficiently and cost-effectively, reduce wastage, and eliminate errors and faults
Ensuring Due diligence/KYC for deposit customers while opening of Account.
Vetting of operation policy at the time of review.
Any other assignments were given by the management from time to time.

EDUCATIONAL QUALIFICATION

University degree in Banking, Accounting, Finance, Economics, Business administration, or any other related field.

MINIMUM QUALIFICATIONS:

At least five years of experience in business and operations management preferably in a bank
Proficiency in evaluating market conditions and responding quickly, proactively, and positively
Proven leadership and people management skills with a high level of commitment and enthusiasm.
Ability to manage and motivate staff.
Good analytical and decision-making skills.
Ability to market and establish client relationships.
Knowledge of new and evolving technology systems including the benefits and shortfalls of investment thereof.
Problem-solving ability on customer queries and other issues affecting banking business and operations.

If you are meeting the above requirements e-mail the following:

Covering letter clearly indicating the position,
Curriculum vitae with copies of certificates of education and professional qualifications.

All applications must be sent only to;

recruitment@canarabank.co.tz not later than 1^st July 2023.
Applications not following the above specifications will not be considered.
Only shortlisted candidates will be called for interview.