ABOUT US

PIVOTECH is an engineering services company, specializing in O&M services in Electrical, Mechanical, and ICT-related disciplines. PIVOTECH also executes Civil Works and Building contracts both for Governments & non-government institutions. The company has been in existence since 2007 and currently employs 264 permanent staff. The company is ISO compliant in ISO 9001:2015, ISO 14001:2007 and OHSAS
18001:2015 standards.

CORE JOB DESCRIPTION

Head of Operations is responsible for management of all telecommunication maintenance- related operations undertaken by PIVOTECH. S(he) will make sure all PIVOTECH endeavours are carried in accordance with established QMS procedures, OHS procedures, EMS procedures and without breach of Service Level Agreement(s) between PIVOTECH and her client(s). The candidate will direct and oversee Power & Energy (Telecom portfolio) maintenance activities to ensure both client’s and company’s set objectives are met.

KEY TASKS

Head of Operations will have the following key responsibilities: –

Ensuring Preventive Maintenance activities are planned, scheduled, executed, and audited.
Ensuring Corrective Maintenance alerts are timely escalated, attended, resolved and root causes established.
Minimizing performance-related penalties exposure
Ensuring tools and supporting equipment assigned to operations teams, are adequate and maintained in good working order
Managing Fuel schedules and their deliveries, ensuring minimal deviations
Overseeing spare parts usage plan, deployment and replaced spares returns
Ensuring Operations teams competence gaps are continuously identified and addressed.
Formulating and managing Operations Budget
Help in identifying Operational-related Risks, document and manage them
Coordinating and ensuring all required reports and accurately, timely produced and duly shared.
Fostering engaging work environment to keep the Operations teams motivated
Ensure all Departmental Policies and Standard Operating Procedures are adequately formulated and reviewed.

EDUCATION

A minimum of Bachelors Degree preferably in Engineering. Any Business Administration-related qualification will be an added advantage.

EXPERIENCE

At least Ten (10) years of related experience with at least seven (7) years in senior management position.

SKILLS & ABILITIES

Knowledge of data analytics and reporting
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problem-solving aptitude
Proactive, Innovative, Attention to detail
Registered with EWURA and ERB
Valid Driver’s license

How to Apply:
1. Subject of your e mail must read “Application for Head of Operations”;
2. Attach your CV and copies of your certificates to recruitment@pivotechgroup.co.tz

Deadline: Thursday, 26th May 2023 at 11:59pm. All applications received after the deadline will not be considered. If you do not hear from us after 14 days since you sent your application, consider your application as unsuccessful.