Job Description

Coca-Cola Kwanza Ltd has an exciting opportunity in the Human Resources Department. We are looking for a talented individual with relevant skills and experience in Human Resource for a Human Resource Officer position, based in Mbeya. The successful candidate will report directly to the Human Resource Manager.

Key Duties & Responsibilities

1. HR Administration and Query Handling

• Adheres to procurement policy and practices.
• Resolves Time queries, relating to queries regarding time and attendance
• Refers queries to HRM and/or Learning & Development Manager (including TM and OD); where queries cannot be resolved.
• Forwards any payroll related information promptly.
• Processes/ administers loan applications and ensures appropriate application protocols are adhered to.

2. Talent Management Support

• Conducts background checks for potential candidates.
• Supports with the administration of the Engagement Survey process.
• Supports engagement initiatives.
• Assists with onboarding of new employees.

3. Learning & Development Support

• Assists with administration, securing of venues and liaison with the relevant site based stakeholders in ensuring the smooth delivery of training
• Support with collection and administration around study assistance and bursary applications. 4. Completed general office administration
• Completes and controls day-to-day office administrative functions so that all documentation can be correctly and timeously handled, whilst providing a quality service.
• Ensures at all administrative activities meet the standards of the customer and relevant company policies and procedures (100% accurate, timeous).
• Treats all customers with respect and dignity at all times.
• Requests are completed timeously, correctly and are legible.
• Records are kept, maintained and updated as per company procedure and access is properly controlled.
• Co-ordinates various HR activities.

5. HR Reporting

• Draws HR reports, analyses trends and reports on these.
• Provides reports to customers as and when requested.
• Reports meet the standards of the customer (on time and 100% accurate and any other specific needs of the customers in line with the requirements set by the HRM).
• Helps maintain a positive service culture.

 6. Employee Relations

• Fosters an employee relations environment that supports the delivery of strategy, and ensures communication directly with shop floor employees.

Skills, Experience & Education

The applicant should have at least a Bachelor's Degree in Human Resources / Personnel Management / Public Administration or equivalent. A minimum of 2 to 3 years’ experience in the full range of HR - HR services; legal; employee relations; HR systems; staffing and talent management, including recruitment and succession planning, learning and development, compensation and benefits, and organizational design. Proficiency in Ms Office applications; excellent interpersonal, good communication skills and an ability to communicate at all levels with internal and external customers; highly professional standards of integrity and customer service.