Hr Services & Rewards Senior Specialist

Job Description

Requisition ID: 261160

Date Posted: 04/17/2025

Organisational Unit: HR Services

Role Purpose

Responsible for driving exceptional employee experience through delivery of solutions and operational support, in line with business strategy within the Reward & HR Services function. To include responsibility for the range of Reward and Recognition processes such as pay, incentives, benefits, recognition and policies. Provides advice and consultancy support on the interpretation of standardised HR processes and policies, compensation queries, benefits and other HR transactions.

Key Performance Indicators

• Exceptional Employee Experience
• Effective & efficient digital organization shaped through acceleration of HR transformation programme
• Accurate planning and implementation of salary increases, adjustments, promotion cycles and other reward initiatives.
• Provision of detailed analysis and insight to support reward processes and decisions

Core Competencies

• Analytical Skills
• Innovation and Creativity
• Communication & Planning
• Problem Solving
• Negotiation

Qualifications and Experience

• Degree in Human Resources /Business Administration/Related field
• At least 3 years of relevant experience in a multinational environment.
• Practical experience on HR Information Systems and Rewards.
• Good understanding of global and local compensation principles, methodologies and practices

What You'll Do

Key Accountabilities: Process Expertise

• Drive the culture of process improvement with focus on automation, self-service, data integrity and excellent service to HR internal customers.
• Provide advisory services to employees on all HR policies and processes queries to ensure positive employee experience.
• Review HR processes regularly to ensure compliance and evaluate efficiency and effectiveness.
• Identify processes that need re-engineering and take appropriate action.
• Facilitate and lead change management for all HR projects and promote adoption.

Key Accountabilities: HR Systems

• Drive deployment, adoption and accurate usage HR systems in the business.
• Ensure accuracy and in system operations, data integrity, access roles, and follow up to timely resolution of any identified glitch.

Key Accountabilities: Stakeholder Management

• Act as a liaison to all employee’s third-party service providers and ensure quality service are offered as per agreed MOU, expectations and needs.
• Work closely with HRBPs, center of expertise, management and other HR global stakeholders in Service Centers and technical service desks on day-to-day HR Operations.

Key Accountabilities: Delivering Exceptional Employee Experience

• Excellent Management of AskHR portifolio in adherance to Vodafone global standards and ways of working.
• Drive the adoption of HR systems and promote self-service culture through employees awareness.
• Ensure 100% compliance on cascaded global targets in AskHR, proper channel utilization, processes and perfect day one.

Key Accountabilities: Rewards

• Drive and implement Reward and Recognition initiatives in line with policies and monitor their effectiveness toward achieving our compensation philosophy.
• Recommend and assist in developing alluring reward initiatives that support company’s and HR priorities and objectives.
• Benchmark Tanzanian market reward and benefits provision and identify opportunities to improve our value proposition.
• Be a focal point across the business for all reward issues and ensure employees awareness and clarity on individual’s total reward structure.

Not a Perfect Fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who We Are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.