Human Resource and Administration Manager

Zambia Cargo and Logistics Limited (ZCL) is a regional logistics service provider wholly owned by the Government of the Republic of Zambia (GRZ) through the Industrial Development Corporation (IDC). ZCL operates terminals in Tanzania (Dar Es Salaam), Walvis Bay (Namibia), and an operating center in Ndola, Zambia.

ZCL is inviting applications from suitably qualified Tanzanians to fill vacant positions, as listed below.

Human Resource and Administration Manager – 1 Post

(A) Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s Degree in Public Administration, Human Resources, or related field is advantageous.
• 7+ years of experience in HR and administration roles, with at least 5 years in a managerial position, preferably within the logistics, transportation, or supply chain industry.
• Proven experience in employee relations, recruitment, performance management, and HR policy development.
• Experience in managing administrative functions such as office management, facilities, and vendor relations.

(B) Personal Attributes

• Strong leadership and people management skills, with the ability to motivate and develop teams.
• Excellent organizational and multitasking skills, with a focus on process efficiency and effectiveness.
• In-depth knowledge of labor laws, employment regulations, and HR best practices.
• Strong communication and interpersonal skills, with the ability to build relationships at all levels of the organization.

(C) Duties and Responsibilities

• Develop and implement HR strategies, policies, and procedures that align with the company’s goals and objectives.
• Oversee the recruitment and selection process, ensuring the company attracts and hires top talent.
• Manage employee onboarding, training, and development programs to enhance skills and capabilities.
• Lead performance management processes, including setting objectives, conducting appraisals, and addressing performance issues.
• Oversee compensation and benefits programs, ensuring competitive and equitable offerings that attract and retain employees.
• Develop and manage employee engagement initiatives to foster a positive work environment and reduce turnover.
• Act as the primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and grievances.
• Ensure compliance with labor laws and company policies, mitigating risks and maintaining a fair and respectful workplace.
• Conduct investigations into employee complaints or misconduct, making recommendations for appropriate actions.
• Oversee the management of office facilities, ensuring a safe, clean, and well-maintained working environment.
• Manage relationships with external vendors and service providers, negotiating contracts and ensuring quality service delivery.
• Supervise administrative staff, including office managers, receptionists, and facilities personnel, ensuring efficient and effective operations.
• Implement and manage office policies and procedures to ensure smooth day-to-day operations.
• Coordinate with the IT department to ensure proper functioning of office equipment and technology.
• Ensure compliance with all employment-related regulations and company policies, including health and safety standards.
• Develop and implement HR policies that are compliant with local and international labor laws.
• Manage the company’s risk related to human resources, including monitoring legal developments and advising on necessary policy changes.
• Oversee the maintenance of employee records, ensuring confidentiality and compliance with data protection regulations.
• Oversee health and safety training for employees, ensuring awareness and adherence to safety protocols.
• Manage workplace health and safety programs, including incident reporting and investigation.
• Prepare and present HR and administrative reports to senior management, including metrics on turnover, recruitment, and employee satisfaction.
• Analyze HR data to identify trends and make recommendations for improvements.
• Manage HR and administrative budgets, ensuring cost-effective use of resources.

How to Apply

Important Notes:

• Applicants must attach an up-to-date CV with a reliable contact postal address, email address, and telephone number.
• Form IV and Form VI result slips are strictly not accepted.
• Presentation of forged academic certificates and other information in the CV will necessitate legal action.

To apply, send a detailed curriculum vitae and copies of academic and professional certificates to recruits@zamcargo.co.tz, clearly marking the position applied for in the subject line. Applications must be submitted by close of business, 26th April 2025. Only shortlisted candidates will be contacted.

ZCL is a member of the IDC Group of Companies.