Manage/Oversees the Mpesa IT Infrastructure Operations, System’s Backups, Archiving & Restore and IT NOC Monitoring.

Key accountabilities and decision ownership 

• IT - Systems Monitoring and Security Management
• Supplier & Contracts Management
• Hardware Resources acquisition and implementations
• System’s Capacity and demands management.
• Backup, restore and archiving (for Mpesa and IT Systems)
• Storage Capacity Management and Planning for Mpesa
• Operating Systems, Databases and Servers Hardware Management and support as per ITIL Model.
• System’s administration and monitoring (IT NOC Monitoring for all the Systems in IT &Billing)
• Compliance to Cyber Security Policies, Processes, and procedures for Mpesa Infrastructure
• Cloud Infrastructure Management and Support for Mpesa systems
• Vendors Management (SLA’s and Contract Management)
• Assets Life cycle management 
• Innovation automation and cost optimization on the processes and daily IT operations on Mpesa Infrastructure
• Execution of the company and Group strategy and deliverables related to MPESA IT Infrastructure
• Providing inputs for budget requirements for Mpesa IT Infrastructure section (Capex and Opex)
• People Management

Core competencies, knowledge, and skills

• Cloud Computing(Vmware , AWS, Microsoft etc)
• Oracle /MySQL /SQL, RDBMS 
• Project Management 
• Operating Systems (ESXIs,Windows OS, Unix)
• Centralized storage, Backups and archiving solutions 
• IOT (Internet of Things) 
• Excellent Analytical and problem solving Skills.
• Curious about automations and artificial intelligence

Must have technical/professional qualifications & Experience

• B.Sc. In Information Technology /computer Science or Telecommunication Engineering
• Minimum 5 years  experience in the IT industry 
• Management /leadership training (added advantage)