To acquire new Customers Accounts for Vodafone Global Enterprises and drive profitable revenue contribution and increased market share from Fixed & mobile products and solution offerings.
-
Responsible for the in-country acquisition of Vodacom Enterprise accounts and delivery of profitable, long-term business of those accounts to Vodacom
-
Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targeted Enterprise sales.
-
Ensures delivery of all financial targets including gross margin, the cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user ( ARPU) and account (ARPA).
-
Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure a maximum financial return from Vodacom customers
-
Works collaboratively to provide direction on the service relationship for nominated accounts
-
Inputs to decisions on new propositions, product mix, and services for customers
-
Manage customer expectation by aligning various units to ensure the end to end timely deliveries within manning SLAs.
-
To Interpret and understand client brand need and their budget and communicate the same to the management to capitalize on it.
-
Evaluation of competitors strategies and obtain their weaknesses communicate the same to the internal design team and advise the management to capitalize efforts so as to win tenders and pitches.
-
Maintain Customer relationships in order to maintain churn rate, not above 5% of Individual Existing and new business per annum relative to the Individual targets.
-
Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met