To acquire new Customers Accounts for Vodafone Global Enterprises and drive profitable revenue contribution and increased market share from Fixed & mobile products and solution offerings.
Responsible for the in country acquisition of Vodafone Group Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom
Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targeted Enterprise sales.
Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user ( ARPU) and account (ARPA).
Establishes appropriate relationships with customers in VGE and leverages those relationships to ensure maximum financial return from VGE customers
Works collaboratively to provide direction on the service relationship for nominated accounts
Inputs to decisions on new propositions, product mix and services for customers
Manage customer expectation by aligning various units to ensure end to end timely deliveries within manning SLAs.
To Interpret and understand client brand need and their budget and communicate the same to the management to capitalize on it.
Evaluation of competitors strategies and obtain their weaknesses communicate the same to the internal design team and advise the management to capitalize efforts so as to win tenders and pitches.
Maintain Customer relationships in order to maintain churn rate not above 5% of Individual Existing and new business per annum relative to the Individual targets.
Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met