Role purpose:
To facilitate, manage and evaluate strategic & operational projects originating in M-Pesa. He/she will provide quality business analysis and track departmental actions and priorities, coming up with proactive strategies to improve productivity and employee engagement.
Key accountabilities
- Revenue tracking - Analyses results, identifies issues, recommends solutions
- Coordination of management action points – raising red flags proactively
- Working with Heads of Departments on key initiatives and agreed action points.
- Preparation of presentations for the Board meetings, senior management meetings, strategic meetings, and in country review meetings etc. on behalf of the Director M-Pesa, based on a sound understanding of the business and business dynamics
- Through collaboration with other key relevant stakeholders, assist with the preparation of the quarterly ICR, Board meeting, etc.
- Collaborating with the HOD Revenue Planning, facilitate the Revenue Planning processes, ensuring sound plans are in place to hit revenue targets
- Engage with the senior management team on strategic and operational matters and follow ups on behalf of the Director M-Pesa
- Manage action items for each HOD in M-Pesa team. Update actions regularly and raise alarm to Director M-Pesa if actions are derailed.
- Manage diary of Director M-Pesa, assigning priority to various meetings.
- The Business Analyst assumes other responsibilities as may be assigned by the Director M-Pesa.
Core competencies, knowledge and experience
- Policies and procedures
- Project Management
- Financial Accounting Skills
- Problem solving and Decision making Skills
- Planning and organizing skills
- Presentation and Report writing skills
Personal Attributes
- Integrity
- Honesty
- Ability to keep a high level of confidentiality
- Ability to work under pressure.
- Self starter, requiring minimum supervision
- Superb interpersonal and leadership skills are vital for this role, as good teamwork is important for our business success. Suitable candidates should also be excellent written and verbal communicators, and possess the ability to identify opportunities for growth.
- A minimum of at least 3 years’ experience of progressive program & project coordination experience within a commercial environment.
- Telecommunications experience would be advantageous;
Must have technical / professional qualifications:
- Proficiency in working with Microsoft office applications including Power Point, excel, etc.
- Facilitation and coordination skills.
- Bachelor’s degree in business, business management or other related fields.
- Working knowledge of the latest business policies and regulations.
- Demonstrable analytical thinking & business insight.