Role purpose:

Overall M-Pesa Products Performance evaluation
Provide data-driven insights in all products aspects (customers, usage, Uptake, areas of improvement, lifecycle)
Provide Insights to support management decisions.
Improve existing and design new reports to meet business and regulatory requirements

Key accountabilities and decision ownership

Data Analytics & Insights
- Identify relevant metrics to measure products performance.
- Prepare and share analytical reports to support products performance evaluation.
- Analyse, Extract and share meaning from the data.
- Sharing and presenting facts, trends, findings, and recommendation to facilitate business decision.
Usage Drive Support
- Provide support to commercial teams in driving products uptake and usage.
- Liaise with third parties for smooth workflow and timely execution of commercial activities.
Reporting & Forecasting
- Ensuring accuracy, completeness and timely submission of products reports to relevant parties.
- Implement, review, enhance and automate periodic and adhoc reports.
- Collaborate with technical, operations, and commercial teams for continuous reporting relevance.
Process & Control
- Document and review reporting and control process.
- Ensure continuity of the reporting process.

Excellent analytical and logical reasoning skills translated from market insights
Excellent communication skills
Strong stakeholder management skills
Ability to analyse, model & interpret data
Able to challenge the status quo