DVAS - Planning and Organization:
PO1: Contribute to the Data Service and Value added service system Strategy and Roadmap
PO2: Contribute to the Data Service and Value added service system Technical Architecture
PO3: Determine the Technological Direction by performing technology scans on new systems and tools.
PO4: Develop and Maintain Project Policies and Procedures
DVAS - Financial Administration:
PO5: Manage Data Service and Value added service system investment with budgets, financial plans and expenditure motivations aligned to the business plans
DVAS-Acquisition and Implementation:
AI1: Identify Automated Solutions to satisfy user requirement. Ensure quality technical designs for Data Service and Value added service system, providing performance, flexibility and scalability.
AI2: Acquire and Maintain Application Software to effectively support the business processes
AI5: Accredit Systems/Applications for various projects
DVAS - Systems Operations and Maintenance:
DS3: Manage Performance and Capacity of the VAS systems and Call Center application.
DS4: Ensure Continuous Service with high availability and minimum disruption.
DS5: Ensure Systems Security by safe guarding against unauthorized access.
DS9: Manage Systems Configuration by accounting for all system components.
DS10: Manage systems problems and incidents.
DS11: Manage data to ensure adequate storage during uptake processes.
DS13: Manage operations: Change control, escalation, basic work instructions.
DVAS - Systems Monitoring:
M1: Monitoring systems processes such as databases and operating systems, for all VAS and GSN elements.
M4: Provide for independent audit
Project management:
1. PO10: Manage projects as per VTL project management methodology :-
On time and within budget and priorities
Program management of the development oriented projects.
Manage/Implement the commercial agreements with suppliers and contractors.
Managing multi-disciplinary teams including external suppliers
Developing project programs & budget plans
2. PO11: Manage Quality to meet customer requirements
Ensure functionality meets requirements
Ensure solution is operationally sound.
Staff Management:
1. PO7: Manage Human Resources to maximize personal contributions :-
Maintain a stable, highly skilled staff complement. Ensuring availability of core competence.
Ensure a comprehensive staff development plan covering career advancement, cross-training, succession planning, and skill development is in place
Supplier & Contractor Management:
DS1: Define service levels for specific contracts. Contracts must be in place.
DS2: Manage third-party services obtained from vendors.