A tour company based in Arusha and established in 1986 is looking to recruit a Managing Director. The company activity is tourism mainly in the Northern Circuit and is largely dominated by clients from Scandinavian countries.

Department: Tour Operator

Project Location(s): Arusha, Tanzania

Education: Masters Degree

Compensation: Negotiable

Responsibilities

Overall

To be overall responsible for running of the company and reaching set targets
Control the direction of the company as agreed with the board
Be responsible for reaching set targets and KPI’s as defined in company goals

Business Development

Develop and execute company strategies as per set vision and plans,
Generate new business from existing and new clients,
Initiate changes to improve the business,
Drive growth and profitability of the company.
Analyze and interpret trends to facilitate planning,
Update board on business performance, new initiatives and other relevant issues,
Maintaining awareness of market trends in the tourism industry, understand forthcoming user/ customer initiatives and monitor what competitors are doing,
Plan and supervise regional expansion to new markets

Legal Issues

Ensure that all company documents are updated and in order such as business licenses, employee contracts, contracts with advertisers and other business partners

STAFF RECRUITMENT

Oversee employment and ensure there are enough staff and the right people,
To recruit temporary staff when required for various tasks,
To consult with the board on the recruitment of permanent staff,
Ensure all workers contracts are up to date.

Finances

Decide budgets for each area of the company,
Have complete overview of the company incomes and expenditures,
Together with accountant keep track of and manage company account and books,
Oversee closing of yearly accounts,
Be responsible for setting staff salaries,
Evaluate pros and cons of current auditor and recommend action.

Marketing

Set marketing strategies and budgets to reach set KPI’s,
Engage with agents to source clients.

Platforms and website functions

Oversee website and digital communication,
Suggest and oversee implementation of updates, improvements, changes to various digital platforms.

Garage

Suggest improvements of premises to help generate income,
Ensure compliance with OSHA and other regulations,
Report expenses and earnings of the Garage.

Vehicles & Fuel

Ensure all vehicles are kept in a “ready to go” status (cleaned, fueled & repaired),
Oversee fuel usage of individual vehicles.
Set systems to monitor fuel consumption of vehicles.

Minimum Qualifications

English language proficiency foreign language is plus
A masters in Business Administration or relevant field
Hands-on experience in developing strategic and business plans
Minimum of 10 years in the tourism industry
In-depth knowledge of market changes and forces that influence the company
Knowledge of East Africa Travel and tourism trends
Contract duration: Minimum 5 Years

Preferred Qualities

Proven experience as a leader no less than 5 years,
Excellent organisational and time management skills,
Outstanding communication, presentation and leadership skills,
Superior quantitative and qualitative analytical skills,
Problem solver able to keep calm and efficient under pressure and in crisis.