Summary of position:
Under direction, reviews, processes, and assesses applications to determine whether clients meet eligibility and admissibility requirements for a temporary or permanent entry to Canada in accordance with applicable legislation, regulations, policies, guidelines, and procedures; promotes departmental objectives and provides program information in interactions with clients, their representatives, partners, and stakeholders; prevents the travel to Canada of individuals in possession of fraudulent or fraudulently obtained documentation; participates in research for and the preparation of reports and studies on immigration-related issues; represents the Program Manager and other immigration officers in contacts with nationals and officials of the host country to promote Departmental objectives; provides management assistance, supervises staff and performs other duties.
Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience, and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.
Education:
- University degree or diploma
Language:
- Proficiency in English - comprehension, oral and written
- Good command of French - comprehension, oral and written (Important Note: If you are unable to work in French, please do not apply. The ability to work in French will be tested.)
Computer Skills:
- Microsoft Office (including Word, Excel, PowerPoint), Microsoft Outlook, Internet and search engines
Experience:
- At least 2 years of cumulative work experience in an administrative or officer position in an Embassy, High Commission, Consulate, a UN agency, development agency, or law firm
- Experience in dealing with the general public
- Experience applying rules, laws, policies and procedures within a work environment
- Experience in working both independently and within a team to meet goals
Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
Language:
- Proficiency in English - comprehension, oral and written
- Good command of French - comprehension, oral and written (Important Note: If you are unable to work in French, please do not apply. The ability to work in French will be tested.)
Knowledge:
- Knowledge of standard office procedures and practices
- Knowledge of geography, socio-economic conditions, labour markets, and educational systems in the area covered by the Dar es Salaam Migration Office
- Good knowledge of computer applications, including MS Office (Outlook, Word, Excel)
Abilities:
- Ability to understand and interpret legislation, guidelines, and policies
- Ability to plan and organize workload as well as to establish and manage priorities
- Ability to assist with the supervision of support staff
- Ability to learn and adapt quickly
Competencies:
- Exercising discernment and sound judgment in making decisions
- Exhibiting attention to detail
- Taking initiative
- Offering client focus with tact and discretion
- Maintaining team spirit and positive interpersonal relations
Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.
- A working knowledge of local languages in Burundi, Comoros, Rwanda, Seychelles, Tanzania, Uganda, and Zambia
- Significant knowledge of legal frameworks, customs, educational systems, and administrative documents in the geographic area covered by the Dar es Salaam Migration Office
- Knowledge of standard office procedures and practices in a Migration or Consular Section of an Embassy
Organizational Needs:
Operational Requirements:
- Normal working hours are 37.5 per week Mondays to Thursdays (07:30 to 16:00) and Fridays (07:30 – 13:00)
- Work in high-pressure environment
- Some overtime required (on weekdays and/or during weekends if job demands)
Condition(s) of Employment:
- Tanzanian citizenship, holder of a valid Tanzanian work permit or otherwise legally able to work at the High Commission (please note the High Commission of Canada in in Tanzania does not sponsor work authorizations directly or indirectly)
- Before an offer of employment can be made, candidates must provide a local address as proof of residence in the specific city, region or country so that if selected, it will appear on the offer letter
- Obtain and maintain a reliability rating (security clearance) from the Government of Canada covering the entire employment period. This includes a criminal and credit background check