My Home Furniture Co. Ltd is Hiring: Operations Manager

My Home Furniture Co. Ltd is seeking a dedicated and experienced Operations Manager to join our team. This role is crucial for overseeing the daily operations, ensuring efficiency, productivity, and high-quality service delivery. If you have a strong background in operations management, importation, logistics, and team leadership, we encourage you to apply.

Job Summary

The Operations Manager is responsible for overseeing the daily operations of My Home Furniture Co. Ltd, ensuring efficiency, productivity, and high-quality service delivery. This role focuses on managing importation processes, inventory, logistics, and staff while aligning operations with the company’s strategic goals.

Key Responsibilities

Operations Management

• Plan, coordinate, and oversee all operational activities including importation, warehousing, and distribution.
• Ensure smooth workflow across departments to meet business targets.
• Develop and implement operational policies and procedures.

Importation & Supply Chain Management

• Manage end-to-end importation processes, including supplier coordination, shipping, and customs clearance.
• Liaise with international suppliers to ensure timely and cost-effective procurement of furniture products.
• Ensure compliance with import regulations, documentation, and duties.
• Track shipments and resolve delays or logistical challenges.

Inventory & Warehouse Management

• Oversee inventory levels to ensure adequate stock without overstocking.
• Implement efficient stock control systems and conduct regular inventory audits.
• Coordinate receiving, storage, and dispatch of imported furniture.

Logistics & Distribution

• Manage transportation and delivery processes to ensure timely customer fulfillment.
• Optimize delivery routes and reduce logistics costs.
• Coordinate with logistics partners and internal teams.

Team Leadership

• Supervise and support staff across operations, including warehouse and logistics personnel.
• Conduct performance evaluations and provide training and development.
• Foster a positive and productive work environment.

Quality Control

• Ensure imported products meet company quality standards.
• Handle damaged goods, returns, and customer complaints efficiently.
• Work with suppliers to maintain product quality consistency.

Financial & Cost Control

• Prepare and manage operational budgets.
• Monitor importation costs including freight, duties, and taxes.
• Identify cost-saving opportunities and improve operational efficiency.

Health, Safety & Compliance

• Ensure adherence to workplace health and safety regulations.
• Maintain a safe working environment in warehouse and operations.
• Ensure compliance with local laws and import regulations.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proven experience (3–7 years) in operations or supply chain management, preferably in importation or retail.
• Strong understanding of import/export procedures and regulations.
• Excellent leadership and organizational skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in Microsoft Office and inventory/operations systems.

Key Competencies

• Leadership and team management
• Supply chain and logistics expertise
• Strategic thinking
• Time management and multitasking
• Communication and negotiation skills
• Attention to detail

Performance Indicators (KPIs)

• Timeliness of shipments and delivery
• Importation cost efficiency
• Inventory turnover rate
• Order fulfillment accuracy
• Customer satisfaction and complaint resolution
• Staff productivity and retention

Working Conditions

Combination of office and warehouse environment. May require extended hours during peak shipment or delivery periods.

How to Apply

Interested candidates should submit their CV and cover letter to: pa.ceo2@turkysgroup.co.tz, cc dt.2020@icloud.com.

My Home Furniture Co. Ltd is an equal opportunity employer committed to excellence and innovation in home furnishing solutions.