OSS Support Engineer Nokia Tanzania
Job Type: Full-Time
Closing Date: 30th October 2023
Location: Dar es Salaam, Tanzania

Job description

General purpose

To assist in managing customer projects; practice project management tasks.

Main Responsibility Area

Assists in project management tasks. Plans and manages execution of part of the project or subproject. Ensures that all project milestones are met in own responsibility area by using global processes, tools, and interfaces.

Individual portfolio

Typically 1-2 years relevant experience, fully competent. Uses functionally specific knowledge.

Environment

Performs day-to-day activates to meet departmental/project objectives. Requires immoderate supervision. Applies commonly recognized concepts within their field of expertise. Shares knowledge with less experienced peers or have high collegial interaction. Raises innovative ideas.

Scope

Individual Contributor¤ Variety of complex tasks within area of responsibility, Demonstrates initiative & contributes to problem-solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work. ¤ Managerial/Supervisory¤ May act as Team Leader or Project Leader with some direct supervisory responsibilities in addition to own work assignments. Variety of complex tasks within area of responsibility. Demonstrates initiative & contributes to problem-solving. Acts with independence and discretion in routine matters. Makes decisions that affect own work.

Impact

The impact is short-term and departmental/project in scope. Accountable for quality, accuracy, and efficiency. Actions and errors can have functional area impact.

Main Purpose of Role

OSS Administrator to provide management of OSS (Huawei, Ericsson) user accounts and the maintenance and upgrades of the OSS SW/HW and associated networks, e.g. DCN.

End to end responsibility for the physical and logical security of the Network, OSS, and Infrastructure in accordance with the Customer and NSN security policies.

Main Responsibility Areas

Other Tasks

Key Competencies

Key Interfaces