Project Business Analyst FINCA Microfinance Bank Limited Dar es Salaam, Tanzania
Job Type: Full-Time
Closing Date: 30th October 2023
Location: Dar es Salaam, Tanzania

Project Business Analyst

Department: Research and Business Development

Location: FINCA Head Office, Dar es Salaam

Validity period: 04/09/2024 – 11/09/2024

The Project Business Analyst plays a crucial role in executing business initiatives and projects at FINCA Microfinance Bank (T) Ltd. This position is responsible for coordinating projects related to business operations, enhancing customer satisfaction, and building a sustainable customer base

ESSENTIAL DUTIES

  • Collaborate with stakeholders to define project scope, objectives, deliverables, and success criteria.
  • Develop comprehensive project plans, including timelines, milestones, and resource allocation, to ensure timely project completion.
  • Continuously monitor project progress, address potential delays, and ensure milestones are met.
  • Implement measures to ensure project deliverables meet standards and satisfy stakeholders.
  • Properly maintain all project-related documentation according to the bank’s standards.
  • Ensure projects adhere to internal policies, regulatory requirements, and legal obligations.
  • Document insights and recommendations from each project to improve future practices.
  • Apply and maintain best practices in project management, optimizing processes for efficiency and scalability.
  • Ensure well-documented project entry, execution, and closure, focusing on business cases and performance metrics.
  • Oversee project schedules, resources, budgets, and task sequencing, ensuring quality control and effective communication with stakeholders.
  • Monitor and analyse competitor activities to identify market differentiation opportunities.
  • Assist in identifying trends, opportunities, and challenges, providing insights for targeted marketing campaigns.
  • Gather and analyse customer feedback to develop products and services that meet their needs.
  • Identify and prioritize growth opportunities, including partnerships and new market segments.
  • Ensure marketing strategies align with product offerings for optimal market penetration.
  • Work closely with the Marketing Manager and product development team to design and launch financial products.
  • Continuously assess and enhance existing financial products to maintain competitiveness.
  • Prepare detailed reports on business development activities, market conditions, and performance metrics.
  • Maintain accurate records of business development activities, including customer interactions and strategic plans.
  • Perform other tasks as assigned by the supervisor.

QUALIFICATIONS

  • Undergraduate degree in Business Management, Banking, Accounting, Commerce, Technology, or a relevant field.
  • Background in Information Technology is an added advantage.
  • Business Analysis Certification is a plus.
  • At least two years of experience in the financial sector.
  • Proficient in English, both spoken and written.

COMPUTER SKILLS

  • Advanced proficiency in Microsoft Office Suite.
  • Intermediate proficiency in Microsoft OneNote.
  • Experience with any Core Banking System.
  • Comfortable with keyboard typing.