POSITION SUMMARY:

The receptionist will support administrative tasks related to the survey, including coordination of appointment visits and management of participant flow at the survey site.

MAJOR ACCOUNTABILITIES

• Manage participant flow
• Coordinate survey appointment visits
• Review participant checklists for completion
• Answer phone calls
• Maintain high levels of confidentiality throughout the survey.

Required Qualifications, Knowledge and Skills:

• Diploma in Business Administration
• 2-3 years of experience in administration.
• Demonstrated experience in supporting research studies involving key and vulnerable populations is an advantage.
• Detail oriented and highly organized, able to multi-task.
• Ability to adapt and work with diverse groups of people.
• Proficient in Microsoft Office Suite applications.
• Excellent interpersonal, organizational, verbal and written communication skills.
• Candidate from key and vulnerable populations is preferred.
• Fluency in Kiswahili and English languages