Relationship Manager - Corporate and Commercial Banking
Organization: United Bank for Africa (UBA) Tanzania
Job Objective: Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products and services to corporate companies.
Key Duties and Responsibilities
- Maximize account profitability by selling other bank products and services to existing customers.
- Drive collections in customers’ accounts to support FX and other business lines.
- Identify and develop conglomerates banking relationships.
- Ensure proper documentation throughout the credit application and availment process.
- Source for and monitor customers’ tenured investments or facilities.
- Respond promptly and satisfactorily to customers’ daily requests and complaints.
- Prepare weekly and monthly statistics/performance reports for management use.
- Monitor customers’ main accounts regularly.
- Reconcile all transactions on customers’ accounts where and when necessary.
- Initiate and carry out recovery actions on non-performing credit facilities.
- Maintain a comprehensive database of customers’ operational records, including existing and prospective customer data.
- Perform other duties as assigned by the Head of Corporate and Commercial Banking.
Reporting Relationships
- Functionally reports to: Head of Corporate and Commercial Banking
- Administratively reports to: Head of Corporate and Commercial Banking
Location
Headquarters (HQ), Tanzania
Key Performance Indicators (KPIs)
- Actual deposit growth against budget
- Achievement of Profit Before Tax (PBT) budget
- Timeliness in delivering revenue generation reports
- Number of corporate accounts opened per annum
- Timeliness and effectiveness in completion of assigned tasks
- Efficiency level at executing scheduled and ad hoc assignments
- Effectiveness in establishing new relationships
- Targets assigned versus actual achievement
Minimum Education Qualifications
- Bachelor’s Degree in any field
- Master’s degree and professional certification is an added advantage
Minimum Experience
- Minimum 4 years in Relationship Management/Marketing experience
- Credit experience is required
Key Competencies
Knowledge
- Internal processes and policies of the bank
- Good understanding of the financial services sector
- Bank products and services
Skills and Competencies
- Interpersonal skills
- Advisory skills
- Strategic thinking
- Relationship management
- Negotiation and analytical skills
- Product development
- Leadership skills
- Selling and marketing skills
How to Apply
Submit your CV, Cover Letter, and all Academic Certificates via email to: recruitment.tanzania@ubagroup.com
The subject title of your email must be: “Application for Relationship Manager”
Application Deadline
19th April 2026