Sales and Ticketing Agent Kenya Airways Dar es Salaam
Job Type: Full-Time
Closing Date: 30th October 2023
Location: Dar es Salaam, Tanzania

Brief Description

To provide excellent service to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty

 

Detailed Description

•       To do Reservations and ticketing for all KQ clients to generate sales.

•       Fare quotes to all KQ clients to provide the best applicable fares and generate sales

•      To recruit and handle existing and prospective frequent fliers to win and retain loyalty.

•       Printing and reconciling of sales returns to account for daily sales.

•       To promote all KQ products to create awareness and generate sales

•       To promote direct telephone sales so as to reduce distribution costs and generate sales

 
Qualifications
 
      
QUALIFICATIONS
  • ‘O’ level Division III
  • IATA/UFTAA  diploma/basic airline fares and ticketing
 COMPETENCES
 
•       Team player
•       Customer focused
•       Good communication skills
•       Pleasant personality/approachable
•       Self confident and well groomed
•       Excellent knowledge of KQ product