Job Title: Sales Officers (6) – Agency Banking

Department: Retail Banking

Reporting to: Agency Banking Manager

Region: Dar es Salaam, Arusha, Mwanza, Mbeya, Dodoma and Zanzibar.

PURPOSE OF JOB:

General-purpose:

To assist the bank to achieve its targets by optimizing distribution opportunities through building up and managing a high-quality agent network/portfolio around his/her branch vicinity.

Specific- purpose:

• Searching, assessing, accepting, and processing potential prospect agents’ applications to become Exim Wakala (Recruitment)
• Assist in activating and training bank’s agents after being approved
• Monitoring Agency conduct, operations, and performance (Revenue and benefits realization)
• Supporting agents in their daily operations throughout the whole agent Life Cycle
• Assist in ensuring agents’ visibility/branding both external and internal
• Facilitating first-contact meetings with potential Exim Wakala
• Push for agents’ transactions growth eventually revenue/deposit mobilization growth
• Manage agents’ relationships and ensure complaints/disputes from agents or customers who got served through agents are sorted within set SLAs

INTERACTION WITH OTHERS

• Internal: Branch staff, Branch managers, Relationship managers, Sales Officers, Compliance team, Call Centre team and marketing team.

• External: Regular contact with aggregators and retail agents

EDUCATION, EXPERIENCE & SKILLS

• Bachelor’s degree or Ordinary diploma in Marketing, Business Administration, or any other related field
• Relevant banking experience with minimum of 1 year sales experience
• Computer literate
• Good negotiation skills

Please send your application to hrrecruit@eximbank.co.tz   

 Application deadline:- 6th May 2022