Security Lead - Tanzania

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives. And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Security Lead – Tanzania

Job Purpose:

• To adapt and coordinate the implementation of DSC Regional Security policies and standards within the respective country.
• Ensure the fundamental security objectives of protecting people, physical & customer assets, sensitive internal information, and public reputation are achieved.
• Reduce risk exposure through the implementation of unified DHL security standards by risk classification and audits across the country.
• Responsible for management and people leadership at the country level.

Key Responsibilities:

• Develop and implement country security standards, policies, and security programs in line with regional standards and the DHL Global Security framework.
• Manage, review, and investigate security-related incidents within the area of responsibility, and report metrics, trends, and root causes to line and CT management.
• Ensure the rollout of country-level risk assessments, audits, and security training programs.
• Maintain a holistic view of security costs, ensure cost transparency to the business, and manage budgets and Profit and Loss statements.
• Ensure customer value through optimized security performance.
• Achieve DPDHL security standards in cooperation with DSC country management for the implementation of security policies and standards.
• Reduce losses, security incidents, and security-related claims.
• Identify security risk levels and gaps, and report corrective action progress.
• Optimize cost efficiency and resource utilization.
• Gain positive customer feedback, positioning security as a business differentiator.

External Relations:

• Manage customer complaints regarding security incidents.
• Assist and advise local customers on security issues and measures.
• Develop relationships with law enforcement, legal, and regulatory bodies.

Internal Relations:

• Provide security advice and assistance to country sales and business management.
• Support regional security management and local nominees.
• Provide monthly metrics to management on security incidents and situations.
• Develop relationships with site management, operations personnel, and country management to promote security as added value.
• Collaborate with other BU security management, as well as regional and global teams.
• Maintain relations with the sales organization.

Process Development:

• Develop and implement security processes and procedures across the country.
• Implement risk classification, assessment, and audit programs.
• Launch security awareness and training programs.
• Initiate security incident reporting, investigation, and trending.
• Implement security standards with subcontractors and for new projects.
• Assist with the installation and procurement of technical security equipment for upgrades or new builds.
• Ensure the team understands security policies and procedures, as well as the department's strategy, direction, and priorities.
• Promote the continuous development of team members (if applicable).
• Support the Region and/or Cluster Head of Security on specific projects and IKO completion.
• Develop country nominee roles.

Qualifications and Experience:

• Certification from professional security bodies is preferred.
• Relevant academic qualifications in Security, Criminology, or Risk Management/Analysis are highly desired.
• Relevant Law Enforcement (LE) or Military background is an advantage.
• Preference for a minimum of 1-year experience in the division.
• 3-5 years of experience in security management, with a minimum of 1-2 years in the logistics field.
• Preference for 2 years of experience/knowledge in-country or in the region.
• Full 7-year employment history in place.
• Preference for candidates with academic qualifications and/or a relevant LE or Military background.
• Experience with Microsoft tools is preferred.

Competencies and Skills:

Customer Relations:

• Maintains effective relationships with customers.
• Develops and delivers high-quality, innovative products, services, or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management and colleague support to meet customer needs.

Strategic Planning:

• Ensures strategies and plans are aligned and reflect others' views.
• Develops strategies and plans aligned with the broader organizational strategy.
• Communicates strategy effectively.

Goal Setting & Alignment:

• Establishes clear, challenging, and achievable objectives.
• Aligns resources and the organization to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect through empowerment, accountability, recognition, and rewards, acknowledging others' contributions.

People Development:

• Provides employees, colleagues, and business partners with candid and regular feedback.
• Offers employees development opportunities.
• Supports employees' career progression.
• Inspires others to develop themselves.

Personal Growth:

• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behavior based on feedback.
• Takes personal responsibility for career and development.

Business Knowledge:

Good knowledge and understanding of Supply Chain business (Warehouse/Transport) and operational procedures.

Accountability:

• Accepts personal responsibility for the quality and timeliness of work.
• Can be relied upon to achieve results with little need for oversight.
• Focuses on results and desired outcomes, proactively identifying and taking appropriate actions to achieve them.

Communication:

Conveys clear, timely, and persuasive verbal/written messages that positively influence others' thoughts and actions.

Problem Solving:

• Investigates incidents to establish root causes.
• Uses data and information in a clear and rational process to assess and understand issues.
• Evaluates options, forms conclusions, and makes informed decisions or solves practical problems.

Languages:

• Proficiency in English, both verbal and written.