Overall Job Purpose

• To build and maintain relationship across a portfolio of high value Central and Local Government, Public Institutions, by focusing on growing value through achieving challenging sales and stretching income targets and improving customer satisfactions.
• The jobholder will be responsible for business portfolio growth and retention of existing customers where he/she is expected to increase "wallet share"

Job Description​

• Agree, meet, and exceeds contracted sales targets with focus on liabilities and other non-funded fees products.
• Positioning NBC as a preferred bank of choice in the provisioning of innovative banking solution and financial advisory services to the government and its institutions.
• Grow Government portfolio’s value chain in line with agreed targets.  This is achieved through cross-selling or up selling by providing relevant solutions and services to Central Government and Public Institutions customers.
• Generating new business growth opportunities from existing customers base and new prospects.
• Identify sales and services opportunities and offering solutions appropriate for the customer’s needs, goal and objectives.
• Determine the solutions that are most effective in meeting government’s needs and be able to sell these at short notice both reactively and proactively

Qualifications

Analytical Thinking - Advanced (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas - Business, Commerce and Management Studies, Commercial mindset - Senior (Meets all of the requirements), Customer Excellence - Service Management (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Experience in a similar environment at specialist level, Openness to change (Meets some of the requirements and would need further development)