Job Summary
- To perform and manage all activities in a way that strict adherence to approved Credit and provisioning policy as well as the approved standard credit process and procedure are maintained.
Main accountabilities and approximate time split
CREDIT PROCESS
- Analysis, evaluation and provide recommendation to management-:50%
- Ensure that borrowers have submitted all documents as per checklist.
- Collate customer produced financial information
- Responsible for managing financial information produced by customers.
- Ensures that all credit applications are assessed within the agreed SLA time.
- Ensure that every application has a written support from Head of SME before further processing the application.
- Ensuring that assessment and recommendations of credit applications comply with requirements as per approved Credit and Provisioning Policy.
- Analyze historic and projected financial information to identify key issues and monitor compliance with covenants and terms prior to discussing with Relationship Manager/SME Banker
- Perform Credit reference checks before processing the applications
- Analyze historic and projected financial information to identify key issues and monitor compliance with covenants and terms prior to discussing with Relationship Manager
- Collate customer produced financial information
- Attend customer meetings with the SME Bankers/Relationship Manager if credit related issues are to be discussed/ need to be resolved.
- Ensure that all applications are done through CCRS
- Conduct visits to both business premises and collateral.
Key Performance Indicators
- All SME customers have the appropriate credit services and products to meet their financial requirements.
- Documentation prepared for Sanction points are well-executed and authorised without delay.
- Customers feel satisfied with the credit services they receive (both directly and indirectly).
- Credit discrepancies in customer portfolios are recognised in a timely manner and dealt with quickly and effectively.
Risk and Controls Objectives
Technical skills / Competencies
Personal Attributes:
- Basic operations knowledge
- Strong product management, selling and negotiation skills
- Excellent communication skills enabling communication with people at all levels
- Ability to execute analytical and data driven decisions
- Ability to create and identify innovative solutions
Essential and preferred Experience
Knowledge
What does the role holder need to know/know about and/or be qualified in?
- Knowledge of internal instructions/ procedures relating to the Credit Manual
- Products and services frequently used by customers (Credit and otherwise).
- Knowledge of CCRS and other bank systems.
- Awareness of legislation affecting the Bank and customers having the highest regard for confidentiality.
- Knowledge of the Bank’s service standards.
- Knowledge of SME Lending
- Detailed knowledge of credit analysis techniques
Skills & Competencies
What does the role holder need to be able to do/be good at doing?
Highly competent in analysis and numeracy
- Good communication and presentation skills
- Negotiation and influencing skills.
- Inter-personal skills
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Others * Please give details.
Absa Values
Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
- Trust
- Resourceful
- Inclusion
- Courage
- Stewardship
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)