Job Purpose

Monitor, troubleshoot, and maintain the bank’s Data Centers Power Cooling, Fire Detection and suppression, Physical security, access control and other low voltage systems.

Key Responsibilities

Daily monitoring, troubleshooting, resolve or escalate to vendors incidents related to the Data Centers Power (Utility feeds, Generator systems, UPS, battery string, etc.), Cooling (HVAC, chiller), Fire Detection & suppression (FM200 Pre-action etc.), Physical security, access control & other low voltage systems.
Coordinate planning and execution of routine maintenance tasks.
Inspect data centers facilities and equipment for unsafe or malfunctioning conditions.
Provide statistics and reports to aid in management decisions.
Monitors, logs, and reports on the Data Center functions using local and remote monitoring systems, direct observation, and as reported by others.
Responds to and corrects issues related to the operation of the Data Center, such as monitoring alarms, staff/client reports, or direct observation.
Maintains the Data Center infrastructure either directly or by coordinating maintenance activities of the Bank’s staff and/or contractors.
Provides customer services support to Information Technology staff.
Works on individual or group projects related to the operation and maintenance of the Data Center under the direction of the Manager, Data Center.
Stays current with Data Center training on processes and procedures as they are created or revised and as directed by the Manager, Data Centers.

Experience, Knowledge and Skills Requirements

Bachelor’s Degree in Electrical/ Mechanical Engineering or any other related field.
Minimum of 3 years’ experience in work related to power (generators, UPS, DBs) and cooling systems.
Knowledge of current technologies in Data Centers Facilities (Power Utility feeds, Generator systems, UPS, battery string, etc.), Cooling (HVAC), Fire Detection & suppression (FM200 Pre-action etc.)
Strong Data Center systems technical skills.
SLA and vendor Management skills.