Job Purpose:

Effective procurement, installation, configuration, operation, and maintenance of network connectivity, IT systems, hardware and related infrastructure.

Key Responsibilities:

Business Performance & Staff Productivity
Ensure systems hardware, operating systems, software systems, and related procedures adhere to organizational values and meet the needs of the different departments as discussed and agreed by their respective heads.
Source for IT and communications related hardware and software as requisitioned and approved by the various departments.
Ensure that data communication within the company is reliable and of sufficient capacity to meet Frostan’s business needs.
Schedule upgrades and security backups of hardware and software systems.
Ensure the smooth running of all ICT systems, including anti-virus software, print services and email provision.
Establish and maintain relationships with the vendors to find, acquire, install, and maintain relevant system software and applications.
Provide training to end users as needed relating to areas of responsibility and expertise.
Ensure system changes are planned and implemented in a manner that results in minimal impact to production services.
Implement appropriate security measures to safeguard data from unauthorized access and ensure system integrity.
Planning, implementing and managing IT and digitalization projects requirements to be implemented by the company.
Establish and maintains effective relationships with internal and external customers in a manner that consistently meets the organization’s expectations for exemplary customer service.

Knowledge; Skills and Experience required for this Role

Job Knowledge:

In-depth and practical knowledge of WAN and LAN architectures.
Good knowledge of network security.
Good knowledge of wireless Technologies.
Sound knowledge of Windows server environment including Windows workstation and servers to enforce policy.
Good knowledge of ERP systems.

Job Experience:

At least 5 years progressive ICT experience.

Education:

A Bachelor’s degree in computer science or equivalent education.

Competencies required for this Role

Customer Focus.
Strategic and decisive.
Excellent analytical and problem-solving skills.
Strong business negotiation skills.
Demonstrated people management skills.
Relationship building skills
Demonstrated commitment to maintaining a high level of integrity and ethics

HOW TO APPLY:

Frostan Ltd is an equal opportunity employer and the position is open to all. Qualified candidates should submit a CV and relevant certificates. Only candidates with the required experience will be contacted. Submissions to be sent to: Email: hr@frostan.co.tz: Closing date: 17 October 2021.