Telesales Representative

Job Type Full Time

Experience 2 years

Location Kampala (Uganda)/ Kigali (Rwanda)/ Der Es Salaam (Tanzania)

Job Field Customer Care

Job Summary

We are currently looking for an enthusiastic Telesales Representative to promote our application, Mobimed, and become part of our vibrant team.

Responsibilities

• Contact potential or existing customers to inform them about Mobimed
• Ask questions to understand customer requirements and close sales and answer towards all requirements prospects might have.
• Keep records of all calls and sales and note useful information as well as update the database.
• Direct leads to field sales when needed and generally go the extra mile.

Qualification.

• Most important you are an excellent communicator and have superior people skills
• You are comfortable presenting solutions products of Mobimed over the phone as well as dealing with complaints and doubts
• You can learn about our products and services and describe/explain them to prospects.
• You have excellent knowledge in English and preferable other local vernaculars
• You are cool-tempered and can handle potential rejection.

Requirement

• At least 2 years of Telesales experience
• Previous active sales experience
• A relevant diploma or University degree
• Excellent computer skills
• Fluent in English and local languages
• Excellent communication and collaboration skills
• Loyalty and integrity.
• Experience with Health sector sales is an added advantage