POST: ASSISTANT COMMERCIAL OFFICER II - 4 POST

DUTIES AND RESPONSIBILITIES

1.8.1.1 Marketing Duties - 2 POSTS

i.To assists in supporting the Commercial works;

ii.To assisting in marketing promotional activities;

iii.To assist in visiting customers/external agencies;

iv.To assist in collection and compilation of statistics on freight and passenger traffic;

v.To scrutinize correctness of data received from Stations;

vi.To assisting in obtaining and compilation of customer complaints;

vii.To assist in monitoring freights and passenger’s sales performance and ensure efficient customer services;

viii.To assist in follow up new and retaining the existing customers; and

ix.To perform any other related duties as may be assigned by the supervisor.

1.8.1.2 Travelling Ticket Examination (TTE) Duties - 2 POSTS

i.To assist in ensuring that all crews report to duty as required i.e. they report on time, well attired in full clean uniforms;

ii.To make random inspection of passenger tickets to ensure that they have valid tickets, Card/Free passes or vouchers etc.,  commensurate with the class of travel;

iii.Assist in monitoring early marshalling of the train and boarding of passengers;

iv.To assist in monitoring loading/offloading of parcels and luggage at intermediate and depot stations with the objective of reducing unnecessary long train dwell time;

v.To liaise with responsible Station Masters and respective District Control Officers for the provision of relief locomotive(s) in the event of engine failures en-route and also at originating stations; and

vi.To perform any other related duties as may be assigned by the supervisor.

QUALIFICATION AND EXPERIENCE

Holder of Diploma in Marketing, Entrepreneurship, Accountancy, Business Administration majoring in Marketing, Entrepreneurship or Accountancy or equivalent qualifications from recognized Institutions and attended Train Guard Certificate course from TIRTEC. Computer literacy is mandatory.

REMUNERATION: TRCS 3