About Us:

Wasoko is modernizing informal retail across Africa by connecting small shops directly to suppliers through a digital ordering platform for free same-day delivery with additional financial services to help them grow. These retailers are home to over 90% of consumer purchases and Wasoko is dedicated to bolstering these businesses by providing them with the technology-enabled solutions they need to thrive.

We are seeking a talented and motivated candidate to join our team as an Account Manager

Position: Account Manager

Location: Arusha

Reporting into: Sr. Account Manager

Key Responsibilities:

• Develop and implement a sales strategy to meet or exceed sales targets and increase customer base.
• Build strong relationships with potential and existing customers to ensure customer satisfaction and retention.
• Conduct in-person sales pitches and presentations to educate potential customers on our products and services.
• Conduct product demonstrations and provide technical support to customers as needed.
• Coordinate with internal teams to ensure smooth onboarding of new customers and provide ongoing support as needed.
• Gather and analyze data from customers to identify areas for improvement and suggest product and service enhancements.
• Keep up-to-date with industry trends, competition, and market changes to inform sales strategies.

Requirements:

• Proven experience as an Account Manager.
• Able to multitask.
• Able to relate with customers and solve their issues.
• Smartphone and computer literate.
• Ability to follow established procedures and practices and read the instructions.
• Good communication skills.
• Good problem-solving skills