TanzMovers is Dar es Salaam’s dependable delivery partner. We empower businesses of all sizes with efficient, reliable, and cost-effective solutions to keep their operations running smoothly. Our team of dedicated professionals is committed to providing exceptional customer service
Position: Administrative Officer
TanzMovers
Dar es Salaam
About TanzMovers.
We Are Looking For You!
Are you an organized and detail-oriented individual with a passion for exceeding customer expectations? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we encourage you to apply for the Administrative Officer position at TanzMovers!
Job Responsibilities:
Provide exceptional customer service:
- Answer incoming calls and respond to emails promptly and professionally.
- Address customer inquiries, concerns, and requests efficiently.
- Resolve customer issues in a courteous and resourceful manner.
- Maintain accurate and detailed customer records.
Support the Sales and Marketing Team:
- Assist with scheduling appointments and managing calendars.
- Prepare and distribute marketing materials and reports.
- Perform data entry and maintain accurate sales records.
- Contribute to the development and implementation of marketing initiatives.
Administrative Tasks:
- Manage office supplies and equipment.
- Prepare meeting agendas and minutes.
- Coordinate travel arrangements and logistics.
- Draft professional correspondence and reports.
- Perform other administrative duties as assigned.
Qualifications and Experience:
- Bachelor’s Degree in Business Administration.
- Minimum 1 year of experience in a call center or customer service role.
- Proven ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
- Excellent communication, interpersonal, and organizational skills.
- Strong computer literacy with proficiency in Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Positive attitude and a commitment to providing exceptional customer service.
How to Apply:
Interested candidates should submit their resume and cover letter highlighting their relevant experience and achievements to: admin@tanzmovers.com
Note: Only shortlisted candidates will be contacted for further evaluation.
DEADLINE: 30 June 2024
We look forward to hearing from you!