Job Title: Assistant Administrator/Secretary (1)
Job Purpose
Performs basic administrative and clerical duties as it pertains to the job, handle customer relations by being a point of first contact via email or telephone
JOB DESCRIPTION
- Answers phone calls and sets up meetings with customers
- Takes messages as necessary
- Mails or sends all information to clients/ staffs/Management as required
- Takes care of orders of office supplies and other materials
- Demonstrates product knowledge as required
- Adheres to company policies and procedure; makes sure that other staff do as well
- Coordinates the flow of information between departments or from customers
- Schedules meetings and events and prepare minutes for the meeting
- Greets customers as they arrive at the business
- Makes sure that customer needs are fulfilled
- Takes care of incoming and outgoing mail
- Dictates information as spoken by management
- Calls customers to make sure that they had a great customer experience
- Supervises any other clerical staff to make sure the work is done up to standards
- Completes any paperwork on behalf of the company as per directives from your supervisor
- Maintains a knowledge of new office equipment; makes suggestions for new equipment based on trends
- Arrange all office files of HR and Administration Departments
- Manages any projects that need clerical work
- Organise presentations /meetings for management
Skills :
Basic Mathematics Skills, Microsoft Office, Excel, Great Written and Verbal Communication Skills, Customer Relations, Detail Oriented, Time Oriented, Office Equipment Knowledge, Basic Computer Literacy
Qualifications:
Diploma in Secretarial Course / Records Management /Public Administration
Application Address:
All applications should be sent in one PDF and addressed to the HR and Administration Manager, P.O.BOX 33813, Dar es Salaam.
NOTE: All Application should be sent to this email Address: recruitment@serenemicrofinance.co.tz before 29th May 2024.
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