Job Purpose

Responsible for the maintenance of Network hardware and software systems that make up a computer network including the planning, designing, securing and monitoring of active data network infrastructure and related network equipment.

Key Responsibilities/Tasks

• Install and support LANs, WANs, network segments, internet, and intranet systems.
• Install and maintain network hardware and software.
• Analyse and isolate issues
• Monitor network to ensure security and availability to specific users
• Maintain integrate of the network, server deployment and security
• Data center management
• Network configuration management and change management
•  Network performance management
•  Network availability management (Network Vendor Management – SLA)
•  Monitor, maintain support of the following critical Network Services,
• VPN gateways to ATM switch, BOT and to other service providers
•  Branch connectivity, ATM, SWIFT/Mobile Banking connectivity IPT systems
• Intrusion Detection and Firewall
• Upgrading and updating systems when required
• Facilitate trainings that require IT-related applications and devices.
• IT Security
• End Point Support
• Support users in any other ICT-related issues

Risk Management:

• Develop, update, and maintain risk procedures and systems with respect to risk identification, risk assessment, risk monitoring, risk mitigation strategies and risk reporting
• Ensure effective adoption and utilization of risk management tools
• Drive remediation of risk management exceptions identified during audit or risk reviews
• Promote risk management culture

Skills, Knowledge, and Abilities

• Computer Networking and IP Networks
• Routing, Switching, Subnetting Networks
• Communication skills
• Database Management, Problem-Solving Skills

Academic / Professional Qualifications

• Bachelor’s degree in Network Administration, ICT, Telecommunication or any other related field

Working Experience Required

• A minimum of 3-year working experience