Assistant Relationship Manager – Transactional Banking

Reports to: Head – Transactional Banking

Location: Arusha, Tanzania

Desired Candidate Profile:

• Bachelor's Degree in Accounting, Business Administration, Banking and Finance or related fields; a Master's degree is an additional qualification.
• At least 3 years of experience in corporate sales and account management.

Job Purpose

To build and maintain relationships across a portfolio of high-value clients (Tourism and Hospitality), Corporates by focusing on growing value through achieving challenging sales and stretching income targets and improving customer.

Responsible for overseeing and managing the relationships with Top borrowers ensuring efficient management of inflows and payments.

Duties

• Identify new business opportunities and achieve sales targets that will contribute to revenue and liability growth.
• Monitor and report key client accounts, sales performance, and business development activities.
• Assist in maintaining and deepening relationships with corporate clients, focusing on Transactional Banking products and services.
• Act as the primary point of contact for day-to-day transactional queries and service requests from clients.
• Perform any other duties as assigned by supervisor and/or line manager.

Requirements

• Bachelor's degree in accounting, Business Administration, Banking and Finance, or related fields. A Master's degree is an additional qualification.
• Strong understanding of banking products, loan covenants, and financial risk management.
• General knowledge of operating systems/banking products and customer service delivery systems will be an added advantage.

Personal Attributes

• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Self-empowerment to enable open communication, teamwork needed to a customer-service-oriented culture.
• Good oral and written communication skills.
• Articulate and able to deliver exemplary customer service.

How to Apply

Successful candidates will be contacted within 14 days after the deadline of submission. Please send your application letter and CV to: recruitment2025@diamondtrust.co.tz

Deadline: 25 February 2025

DTB is an equal-opportunity employer.