The Aga Khan Health Service, Tanzania(AKHST) an Institution of the aga khan development network, is completing a major phase ii expansion of the agha khan hospital, Dar es Salaam in 2018. this expansion aims at improving the hospital's quality of facilities and infrastructure to become the ultra-modern 170-bed facility in order to increase its capacity as a provider of high-quality medical care leading to tertiary care, referral and teaching hospital.
refers to development is focusing on expanding key clinical services including a comprehensive cardiology program, oncology services, and neurosciences, as well as the expansion of orthopedic and trauma, diagnosis imaging, critical care, and women and child health programmes.
The hospital is ISO an JCI Accredited (Achieved a level of quality and patient service that is equal to the best hospitals in the world)In the teaching site for the Aga Khan University, which offers postgraduate medical education programs leading to masters of medicine in family medicine, internal medicine, and surgery.
It is also an accredited internship site. as part of the integrated health system approach, AKHST plans to establish 35 outreach health facilities that are located across Tanzania, currently, 20 such clinics have been established across the country and linked the main hospital in Dar-es-salaam.
We're seeking for enthusiastic and qualified experienced personnel for the following position.
Assistant System Administrator - 1 Position
Job Summary
Prime responsibility is to provide telephone and deskside support for aga khan hospital, Dar es Salaam employees/temps on networked PC, peripherals and telephony related issues, performing problem analysis and troubleshooting to resolve incidents.
KeyResponsibilities
- Play a key role in maintaining, resolving and analyzing the helpdesk tickets and responsible for their lead time
- Responsible for all aspects of system administration including hardware, Applications, and telecommunications.
- Managing HMIS security including roles, rights and credentials of applicants.
- Participating in service desk related projects ensuring compliance with IT best practice standards and methodologies, and
- Production of high-quality documentation.
- Managing the ISO requirements for the department and recommend precautionary measures as per standard.
- Play a key role in monitoring the system performance, capacity planning and IT resources usage.
- Managing data backup on external devices on daily basis.
- Problem diagnosis, workarounds and finding solutions
- Ensure operational servers are available up and running within our service standards.
- Installation and configuration of all software and deployment of hardware
Skills, Qualifications, and Experience
- Bachelor's degree in information technology or equivalent
- Minimum of 2 years working experience in similar capacity and healthcare systems
Only qualified/ shortlisted candidates will be contacted for interviews
Complete applications should be submitted electronically to
The Aga Khan Health Service at hr@akhst.org with the subject line of the position or hand delivered to
Human Resource Department,
P.O Box 2289, Ocean Road, Dar es Salaam
Closing date for submission 5th March 2018
