Role purpose:

• PostPaid System Administration & Support

• TAP File Administration

• Bill Run & Bill Printing

• Systems Change Management and general Maintenance

• Provide Internal Business Support

• Supply SLA Management

• System Security Compliance Management

Key accountabilities and decision ownership

• Daily checks on files collected and distributed to the PostPaid billing system, checking for data completeness and accuracy of the BillRun, checking rating charges. Identifying, prioritizing, investigating & analysing PostPaid billing issues and monitoring the issues that need to be fixed up to their closure and Proposing measures to be implemented to avoid re-occurrence of any issue.

• Verify the completeness of TAP files collection & distribution, processing and accuracy of TAP rates and Liaise with clearing house on all issues relating to TAP files.

• Verifying the accuracy of data before BillRun, perform BillRun and posting to financial systems, checking invoice/statement/Itemised bill layout.

• Manage PostPaid and roaming tariffs and Support Systems development & documentation as per Design & Development methodology.

• Provide Billing Systems user support, Maintaining inter-departmental SLAs and Maintaining Departmental Procedures.