ESSENTIAL DUTIES

1. Direct Branch Expansion strategy. Strategically develops outreach and expansion plans. Identifies new markets, regions, and clients. Coordinates with COO and MB to grow the institution through careful expansion systems and plans.
2. The CCO will lead the organization's strategic management function in developing; implementing and evaluating cross-functional decisions relating to business expansion that will enable FINCA achieve its long-term objectives.
3. Participates in the negotiation of the major project initiatives with regards to Branch network expansion.
4. Participate in the preparation of the business plans relating to business expansion including new strategic partnerships.
5. Responsible for leadership teams in the Branch Network; specifically Regional Managers and Branch Managers. Sets annual performance targets considering profitability, quality, and efficiency. Utilizes SMART objectives. Involves staff, team and clients input and considers business, organizational and management structures as well as market, product offerings and contingency planning. Anticipate staffing needs, participate in recruitment efforts, and attract the right people in support of growth and outreach plans. Identify, mentor and develop high potential staff members for future management roles. Retain, motivate and maximize the productivity of staff through effective leadership, mentoring, transparent communication, performance management, and career planning
6. Working with the EXCO team and branch leadership establishes targets for effective outreach. Institutes performance and monitoring systems. Evaluates progress against business plan, budget, best practice and FINCA standards. Provides appropriate appraisals and feedback. Ensures staff are motivated and organized to exceed performance targets. Motivates, nurtures, and develops staff. Trains, coaches, encourage, and mentors staff to deliver functions effectively and efficiently. Identifies and develops potential leaders and management. Considers career path and development planning. Promotes an atmosphere of teamwork encouraging a culture of equity and sensitivity to gender, class and other differences.
7.  Ensures Branches comply to internal control and regulatory policies, procedures and systems by reviewing, developing and continually improving policies, systems and processes to comply with lending, security, human resources and other internal and statutory requirements. Recommends appropriate changes to policy, procedures, and processes to ensure application of sound credit and risk management.

Job Requirements
Personnel Specifications:Knowledge & Education: 

• Desirable: Masters Degree in Business, Finance or Economics 
• Bachelor’s degree in Accounting, Finance, Economics or Business Administration required or equivalent work experience,  

Job Skills: 

• Experience in developing and implementing strategic/operational plans for financial institutions, 
• Experience in branch network and expansion strategies 
• Excellent organizational, planning, analytical and problem-solving skills, 
• High level of customer service and strong willingness to work in the field, 
• Strong business management and negotiation skills, 
• Experience managing and motivating a large staff, 
• Excellent interpersonal, communication and training skills, 
• Excellent technical report writing skills and computer literacy, 
• Fluency in regional/local language and English language