COMMERCIAL ASSISTANT II - 4 POST

DUTIES AND RESPONSIBILITIES

i.    To read all meters within the assigned area timely, efficiently, and accurately;
ii.    To dispatch monthly water bills to customers using the most customer-friendly techniques;
iii.    To ensure daily, weekly, monthly and annual collection target are met;
iv.    To ensure all Authority revenue is collected;
v.    To collect meter readings data/information in customer’s premises;
vi.    To report illegal connections;
vii.    To report abnormal customers’ water consumption trends if observed;
viii.    To keep and maintain meter reading records according to standard procedures;
ix.    To report water leakages and wastage to the relevant officer;
x.    To report any faulty meter to the relevant officer; and
xi.    To perform any other official duties as may be assigned by the supervisor.

QUALIFICATION AND EXPERIENCE

Certificate of Secondary Education (Form IV) plus a certificate in either Business Administration, Marketing or Accountancy. Knowledge of computer applications will be added advantage.

REMUNERATION: AS PER KUWASA SALARY SCHEME