Role purpose:

Responsible for Leadership, P&L, Account Relationships, and Team Development of Sales Team at Vodacom Tanzania.  ESM is to ensure that sales targets are met through selling into new accounts and further penetrating existing accounts and customer relationship are maintained and improved. ESMs are also the ambassador of Vodacom Enterprise Tanzania ensuring that other Vodacom Functions receive support and that Enterprise is fully integrated and where necessary aligned to Vodacom processes and governance.

Key accountabilities and decision ownership

• Delivers against annual targets on Revenue and TCV while keeping operational expenses of the team to budgeted levels.

• Responsible for the in-country acquisition of Vodacom Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom 

• Works collaboratively to provide  direction on the service relationship for nominated accounts

• Inputs to decisions on new propositions, product mix, and services for customers

• Identifies opportunities for revenue growth - translates customer needs into solutions that enables both the customer and Vodacom profitability

• Account management with full P&L responsibility for a Vodacom Enterprise

• Introduces new innovations and concepts to key decision-makers within the customer through relationship and stakeholder management of CEO’s and Sales Directors within all key clients. Understands upfront through engagement at the right business level the customer’s strategic and operational issues.

• Develops integrated and partnered sales, customer fulfillment and pre and post-sales strategy for accounts which drive through all areas of the customers’ business with Vodacom.