Role Purpose and Key Accountabilities

Role Purpose: 

• The key purpose of the Fraud Analyst is to ensure prevention and detection of fraud in Vodacom processes and systems. 
• In addition to checking on the integrity of systems in place, the position requires an inclination towards continuous improvements in fraud detection, proactive design and implementation of preventive controls and detecting anomalies.

Key Accountabilities:

• Prepare Fraud Training Needs Analysis for Internal and External Stakeholder, conduct relevant fraud trainings, develop, and maintain knowledge, skills, and capacity.
• Drive Corporate Security Control Baseline (CSCB) results to acceptable level as indicated in the annual goal setting process.
• Perform at least Quarterly Fraud Risk Assessments (FRA). regular fraud assessment and monitoring on revenue streams, which includes Subscription Fraud. 
• Perform fraud forensic analysis and investigations upon receiving alerts, tip-offs, and reports.
• Quantify and report on fraud losses, fraud loss prevented, and fraud loss recovered as part of management briefings.
• Attend Regulatory related fraud tasks.
• Continuously monitor and improve to ensure that proper fraud controls in place, valid, and effective and efficient.
• Research new fraud management methodologies and controls – ensure the same are updated on Vodacom fraud management policies, procedures, and systems.
• Support in developing and delivery of fraud awareness programmes. 
   

Qualification, Competencies, knowledge, and experience

• Degree/Advanced Diploma in at least one of the following: Information Technology, Statistics/Mathematics.  
• Strong data analysis skills with good knowledge on Programming Languages   SQL, Python etc
• Revenue assurance or Fraud Management certifications.
• Attention to Detail: Ability to focus on the lowest level of detail(granularity) and assess the impact at the macro level.
• Strong analytical skills and a good grasp of forensic investigation methodologies
• Strong mix and combination of technical, training, and awareness publicity, and financial skills.
• Passion for the role: Exhibit enthusiasm and a can-do attitude about work and deliverables